Ensuring confidence every step of the way
Certainty has been helping homebuyers for over 20 years, with a focus on making homeownership a reality by putting people first and investing in the right technology.
Our core belief is that our Certainty family is our #1 asset. We never want to lose sight of the importance of our team members or of our core values: integrity, quality, teamwork, and customer service.
What makes us different?
Whether you’re a first-time homebuyer or an experienced investor, our knowledgeable and accessible teams are here to guide you every step of the way. Because in an industry where many of the products stay the same, it is the team of individuals helping you and the service they provide that make the difference.
Your very own dedicated loan officer who knows your market
Transparency through the entire process, at all times
Technology at your service—online process, remote closing
Franco Terango
Chief Executive Officer
Since 2023
Jim Clapp
President
Since 2009
Doug Casbon
Division president - East
Since 2011
Scott Henley
Division President - West
Since 2020
Scott Dye
EVP - Chief Operations Officer
Since 2003
Lance Ludman
SVP - National Production
Since 2003
Julie Gross
EVP - Chief Training Officer
Since 2000
Catherine Fisher
SVP Underwriting Manager
Since 2015