Donald Caldwell provides each of his borrowers with superior customer service. After graduating from UNC-Charlotte, Donald embarked on a career in real estate sales, quickly becoming a multimillion-dollar producer with a reputation for his outstanding sales skills and timely communications.


Since becoming a loan officer, Donald's borrowers have received a holistic home purchasing experience, which is especially suited to first-time home buyers who often have questions on the entire home buying process.


Donald believes in serving others with the same care and consideration as he would want to be served, so he is constantly making improvements, instead of excuses, to ensure a transparent loan process with timely communication from pre-qualification through to closing day.


Homebuyers in the Triad Area will appreciate Donald's ability to customize conventional fixed-rate mortgages, FHA home loans, and VA home loans for veterans and active military personnel. He can also access North Carolina first-time homebuyer programs for those who need some financial assistance to enter the housing market.

VP of Mortgage Lending

Donald Caldwell is your Charlotte local lender. As a loan officer at Certainty Home Lending, Donald is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Donald at (336) 617-2836 for more information!

Donald Caldwell at Certainty Home Lending (NMLS #1747280)

Thank you for considering me to guide you through your home buying journey! At Certainty, we pride ourselves on providing the best customer service and exceeding your expectations of the mortgage process at every turn. From a complimentary pre-qualification through an on-time closing, I will be here to ensure confidence every step of the way.



Helping people realize the dream of homeownership is my passion. My experience and knowledge of the industry allows me to tailor each loan to meet the specific needs of each individual. Everyone's story is different, so no one loan will meet everyone's needs. My job is to find that perfect fit.



Buying a home can be one of the most important investments that we make. I am dedicated to making the process a positive and rewarding experience for you, and I welcome the opportunity to earn your business and your trust. Take the next step toward financing your home by clicking the "Apply Now" button now! You can also give me a call or send me an email to schedule some time to chat. I look forward to helping you finance your home.

D. Brady Drummond-Ryan is your Charlotte local lender. As a loan officer at Certainty Home Lending, D. is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact D. at (704) 248-8056 for more information!

D. Brady Drummond-Ryan at Certainty Home Lending (NMLS #68520)

Branch Manager/National Sales Trainer

Sally Cash is your Charlotte local lender. As a loan officer at Certainty Home Lending, Sally is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Sally at (704) 246-0133 for more information!

Sally Cash at Certainty Home Lending (NMLS #108698)

A long-time resident of Fayetteville, N.C., Gale brings extensive mortgage industry experience, first as a loan processor in 2003, then as a mortgage loan originator from 2004, to every mortgage transaction. Homebuyers and homeowners looking to refinance will benefit from Gale's knowledge, experience, and clear communication style. Gale listens closely to each customer's needs and knows the right questions to ask and to identify the three most suitable mortgage financing options to meet each customer's financial goals. Real estate agents and builders can confidently recommend Gale to their clients for a superior mortgage experience, and the commitment that she will keep them, and their clients, updated at each stage of the loan process.


Gale has been recognized by the National Association of Hispanic Real Estate Professionals® as a Top 250 Latino Mortgage Originator in 2015, 2016, 2017, 2018 and 2019. In addition to conventional mortgages, Gale specializes in first-time homebuyer programs and down payment assistance programs. She is also experienced in submitting applications for government mortgage programs, such as VA home loans, FHA home loans, and USDA home loans.

Sales Manager

Gale Thurman is your Charlotte local lender. As a loan officer at Certainty Home Lending, Gale is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Gale at (910) 676-7983 for more information!

Gale Thurman at Certainty Home Lending (NMLS #113885)

Eleaser Butler is your Charlotte local lender. As a loan officer at Certainty Home Lending, Eleaser is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact Eleaser at (910) 476-4497 for more information!

Eleaser Butler at Certainty Home Lending (NMLS #1165233)

Charlotte

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5 Loan Officers Charlotte, NC