Thank you for considering me to guide you through your home buying journey! At Certainty, we pride ourselves on providing the best customer service and exceeding your expectations of the mortgage process at every turn. From a complimentary pre-qualification through an on-time closing, I will be here to ensure confidence every step of the way.



Helping people realize the dream of homeownership is my passion. My experience and knowledge of the industry allows me to tailor each loan to meet the specific needs of each individual. Everyone's story is different, so no one loan will meet everyone's needs. My job is to find that perfect fit.



Buying a home can be one of the most important investments that we make. I am dedicated to making the process a positive and rewarding experience for you, and I welcome the opportunity to earn your business and your trust. Take the next step toward financing your home by clicking the "Apply Now" button now! You can also give me a call or send me an email to schedule some time to chat. I look forward to helping you finance your home.

VP of Mortgage Lending

James Ollis is your Jacksonville local lender. As a loan officer at Certainty Home Lending, James is committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact James at (904) 610-0603 for more information!

James Ollis at Certainty Home Lending (NMLS #1376156)

Jacksonville

<footer class="certainty-footer-container">
      <div class="certainty-footer-container--inner">
        <div class="certainty-social-container">
          <div class="certainty-social-links">
            <a href="https://www.facebook.com/certaintyhomelending" aria-label="Facebook">
              <i data-testid="font-icon" class="certainty-rc-font-icon rc-font-icon font-icons-social-facebook" aria-hidden="true" style="font-size: 1.25rem" data-reactroot=""></i>
            </a>
            <a href="https://x.com/certaintyloans" aria-label="X social media platform">
              <i data-testid="font-icon" class="certainty-rc-font-icon rc-font-icon font-icons-social-twitter" aria-hidden="true" style="font-size: 1.25rem" data-reactroot=""></i>
            </a>
            <a href="https://www.instagram.com/certaintyhomelending" aria-label="Instagram">
              <i data-testid="font-icon" class="certainty-rc-font-icon rc-font-icon font-icons-social-instagram" aria-hidden="true" style="font-size: 1.25rem" data-reactroot=""></i>
            </a>
            <a href="https://www.youtube.com/channel/UC71n7qB08iK-YHCbvtX5mLA" aria-label="Youtube">
              <i data-testid="font-icon" class="certainty-rc-font-icon rc-font-icon font-icons-social-youtube" aria-hidden="true" style="font-size: 1.25rem" data-reactroot=""></i>
            </a>
            <a href="https://www.linkedin.com/company/certaintyhomelending" aria-label="LinkedIn">
              <i data-testid="font-icon" class="certainty-rc-font-icon rc-font-icon font-icons-social-linkedin" aria-hidden="true" style="font-size: 1.25rem" data-reactroot=""></i>
            </a>
          </div>
        </div>
        <div class="certainty-links-container">
          <ul class="certainty-column certainty-logo">
            <li>
              <a href="https://www.certaintyhomelending.com/">
                <img src="https://images.contentstack.io/v3/assets/blt4bf507db5c9bc5ae/blte5f38d9d59eada41/65f229c10c744d47707bfeec/certainty-home-lending-logo.png" alt="Certainty Home Lending" width="204" height="99" />
              </a>
            </li>
          </ul>
          <ul class="certainty-column" aria-label="Your Mortgage">
            <h4>YOUR MORTGAGE</h4>
            <li><a class="certainty-bodyS" href="https://apply.certaintyhomelending.com/">Apply now</a></li>
            <li><a class="certainty-bodyS" href="https://login.certaintyhomelending.com">Sign in to your account</a></li>
          </ul>
          <ul class="certainty-column" aria-label="Lending Options">
            <h4>LENDING OPTIONS</h4>
            <li><a class="certainty-bodyS" href="/purchasing-a-home/">Purchase a home</a></li>
            <li><a class="certainty-bodyS" href="/refinancing-a-loan/">Refinance a loan</a></li>
            <li><a class="certainty-bodyS" href="/purchasing-a-home/home-renovation-loan/">Renovate your home</a></li>
            <li><a class="certainty-bodyS" href="/heloc/">Home equity line of credit (HELOC)</a></li>
            <li><a class="certainty-bodyS" href="/learning-center/calculator/">Mortgage calculator</a></li>
            <li><a class="certainty-bodyS" href="/find-your-loan-officer/">Find a loan officer</a></li>
            <li><a class="certainty-bodyS" href="/contact-us/">Branches near you</a></li>
            <li><a class="certainty-bodyS" href="/learning-center/">Resources</a></li>
            <li><a class="certainty-bodyS" href="/same-day-mortgage/" id="cdq_element_4" style="display: inline-block; margin-top: 0px; margin-bottom: 0px; padding-top: 0px; padding-bottom: 0px;">Same Day Mortgage</a></li>
          </ul>
          <ul class="certainty-column" aria-label="Company">
            <h4>COMPANY</h4>
            <li><a class="certainty-bodyS" href="/about-us/">About us</a></li>
            <li><a class="certainty-bodyS" href="/community-conection/">Community Connection</a></li>
            <li><a class="certainty-bodyS" href="/transparency-in-coverage/">Transparency in Coverage</a></li>
            <li><a class="certainty-bodyS" href="/learning-center/insights/industry-news/">Newsroom</a></li>
            <li><a class="certainty-bodyS" href="/contact-us/">Contact us</a></li>
            <li><a class="certainty-bodyS" href="/careers/">Careers</a></li>
          </ul>
          <ul class="certainty-column" aria-label="Legal">
            <h4>LEGAL</h4>
            <li><a class="certainty-bodyS" href="/accessibility/">Accessibility</a></li>
            <li><a class="certainty-bodyS" href="/privacy-center/">Privacy Policies</a></li>
            <li><a class="certainty-bodyS" href="/licensing/">Licensing</a></li>
            <li><a class="certainty-bodyS" href="/terms-of-use/">Terms of Use</a></li>
            <li><a class="certainty-bodyS" href="/sms-terms/">SMS Terms</a></li>
            <li><a class="certainty-bodyS" href="/notice-to-vendors/">Notice to Vendors</a></li>
            <li><a class="certainty-bodyS" href="https://www.nmlsconsumeraccess.org/EntityDetails.aspx/COMPANY/2611">NMLS Consumer Access</a></li>
          </ul>
        </div>
        <ul class="certainty-links-container certainty-links-container--mobile">
          <li><a class="certainty-bodyS" href="/about-us/">About Certainty</a></li>
          <li><a class="certainty-bodyS" href="/find-your-loan-officer/">Find your loan officer</a></li>
          <li><a class="certainty-bodyS" href="/purchasing-a-home/">Purchase a home</a></li>
          <li><a class="certainty-bodyS" href="/refinancing-a-loan/">Refinance a loan</a></li>
          <li><a class="certainty-bodyS" href="/renovate-a-home/">Renovate your home</a></li>
          <li><a class="certainty-bodyS" href="/careers/">Careers</a></li>
          <li><a class="certainty-bodyS" href="/sitemap/">Sitemap</a></li>
          <li><a class="certainty-bodyS" href="/contact-us/">Contact us</a></li>
        </ul>
        <div class="certainty-social-container--mobile">
          <div class="certainty-social-links">
            <a href="https://www.facebook.com/certaintyhomelending" aria-label="Facebook"><i data-testid="font-icon" class="certainty-rc-font-icon rc-font-icon font-icons-social-facebook" aria-hidden="true" style="font-size: 1.25rem" data-reactroot=""></i></a>
            <a href="https://x.com/certaintyloans" aria-label="X social media platform"><i data-testid="font-icon" class="certainty-rc-font-icon rc-font-icon font-icons-social-twitter" aria-hidden="true" style="font-size: 1.25rem" data-reactroot=""></i></a>
            <a href="https://www.instagram.com/certaintyhomelending" aria-label="Instagram"><i data-testid="font-icon" class="certainty-rc-font-icon rc-font-icon font-icons-social-instagram" aria-hidden="true" style="font-size: 1.25rem" data-reactroot=""></i></a>
            <a href="https://www.youtube.com/channel/UC71n7qB08iK-YHCbvtX5mLA" aria-label="Youtube"><i data-testid="font-icon" class="certainty-rc-font-icon rc-font-icon font-icons-social-youtube" aria-hidden="true" style="font-size: 1.25rem" data-reactroot=""></i></a>
            <a href="https://www.linkedin.com/company/certaintyhomelending" aria-label="LinkedIn"><i data-testid="font-icon" class="certainty-rc-font-icon rc-font-icon font-icons-social-linkedin" aria-hidden="true" style="font-size: 1.25rem" data-reactroot=""></i></a>
          </div>
        </div>      
        <div class="certainty-copyright-container">
          <div class="certainty-copyright-container--images">
            <img class="certainty-badge" src="https://images.contentstack.io/v3/assets/blt4bf507db5c9bc5ae/blt46013f5cd7fc82e1/65f231bd0c744d4a387bff24/equal-housing-lender.png" alt="Equal Housing Lender" width="46" height="47" />
            <img class="certainty-badge" src="https://images.contentstack.io/v3/assets/blt4bf507db5c9bc5ae/bltb28dc8aa02b7886c/65f231bd54369a7b51693a3a/AB-seal-horz.svg" alt="Better Business Bureau Accredidation" width="134" height="47" />
            <img class="certainty-badge" src="https://images.contentstack.io/v3/assets/blt4bf507db5c9bc5ae/blt0385c73657cafa3c/65f2323d0780b95bca61c06a/trustspot.png" alt="Trustspot Verified" width="101" height="47" />
          </div>
          <p>
            <a class="certainty-link" href="https://privacyportal.onetrust.com/webform/168096e5-faa8-4fdd-a479-992231adbdc1/9815a17a-8663-4622-9062-7d2e18e2040d" target="_blank">Do Not Sell or Share My Personal Information and/or Limit the Use of My Sensitive Personal Information</a>
          </p>
          <p>
            <a class="certainty-link" href="/tx-consumers/" target="_blank">Texas Consumers: How to file a complaint</a>
          </p>
          <p>
            <address>Guaranteed Rate, Inc DBA Certainty Home Lending, NMLS 2611. For licensing information, go to: <a class="certainty-link" href="https://www.nmlsconsumeraccess.org" target="_blank">www.nmlsconsumeraccess.org</a></address>
          </p>
          <p>
            Headquarters: 3940 N. Ravenswood Ave. Chicago, IL 60613 - ph. (844) 615-2955
          </p>
          <p>
            <em>This site is not authorized by the New York State Department of Financial Services. No mortgage solicitation activity or loan applications for properties located in the State of New York can be facilitated through this site.</em>
          </p>
          <p>
            <em>This is not a commitment to lend. Program restrictions apply. Certainty Home Lending’s policy is to treat all applicants and borrowers in a fair and consistent manner and without regard to race, color, religion, national origin, age (provided the applicant or borrower has legal capacity to enter into a binding contract), sex, marital status, disability, familial status, receipt of public assistance, or exercise of rights under the Consumer Credit Protection Act, or any other prohibited basis identified under state law.</em>
          </p>
          <p class="certainty-bodyXS">
            © 2025 Guaranteed Rate, Inc DBA Certainty Home Lending. All Rights Reserved.
          </p>
        </div>
      </div>
    </footer>

1 Loan Officer Jacksonville, FL